APPOINTMENTS
We offer patients face-to-face, telephone and video consultations, as well as online consultations via PATCHS
We have a good availability of appointments, please contact us if you have any medical concern.
To book an appointment online please click here.
Or call our Reception Team on 0203 405 6570 who will be happy to help.
In most instances, you will be offered or can request a face-to-face appointment. For certain conditions we will ask you to attend face to face. Patients may feel more comfortable wearing a mask when attending our Practice.
If during a telephone consultation a clinician feels it is necessary, we will arrange for a face to face appointment for you.
Providing information through on our online consultation service will help the doctor understand your condition and make a diagnosis, click here to visit PATCHS our online consultation tool.
Our opening hours are:
Monday to Friday 8:00am to 6:30pm
We also offer enhanced access appointments between 6.30pm and 8pm Monday to Friday and between 9am and 5pm on a Saturday.
Our Enhanced Access Hubs are run by Central London Healthcare.
They enable patients to see a variety of clinicians outside of our core service hours. Appointments are offered at a choice of two hubs, one located in the north of our borough and one in the south. Patients can book into any hub of their choosing by calling us or by calling the hub service when we are closed.
The two locations are:
Connaught Square practice , 41 Connaught Square, St George's Fields, London W2 2HL
Weekdays 6.30pm - 8.30pm
Saturdays 9am to 5pm
South Westminster Centre for Health
St Georges House, 82 Vincent Square, London, SW1P 2PF
Weekdays 6.30pm - 8.30pm
Saturdays 9am to 4pm
How can patients book in?
- Via reception requesting an appointment at the enhanced access hub
- Online through Airmid (previously known as SystmOnline)
For enquires or to cancel your appointment after 6:30pm you can contact:
Connaught Square hub: hcl.hclcommsenhancedaccess@nhs.net
South Westminster Centre hub: hcl.hclenhancedaccess@nhs.net 0203 884 9637
What to do between 8pm to 8am?
In a life threatening emergency dial 999
It’s quite simple to remember, for life-threatening emergencies dial 999. Always call 999 if someone is seriously ill or injured, and their life is at risk. Examples of medical emergencies include (but are not limited to):
chest pain, difficulty in breathing, unconsciousness, severe loss of blood, severe burns or scalds, choking, fitting or concussion, drowning, severe allergic reactions.
Urgent care dial 111
111 is free and available 24 hours a day. 111 is a non-emergency service which offers urgent health care assessment and can signpost you to the most appropriate care for your condition; this could be self-care, your GP practice, your local Enhanced Access Hub a local pharmacy, walk-in centre, the emergency department or we’ll arrange for an emergency ambulance if required.
When you call 111, the first voice you will hear is one of their specially trained call assessors who will take you through a series of questions to determine how to help. They also have a team of clinicians on hand within their control room who are able to provide additional assessment and advice, when required, over the phone. The 111 team of clinicians include GPs, nurses, pharmacists as well as dental and mental health nurses.
You should call NHS 111 if:
You need medical help fast but it’s not a life-threatening emergency
You don’t know who to call for medical help or you don’t have a GP to call
You think you need to go to A&E or another NHS urgent care service but are not sure which one is most appropriate or closest
You require health advice or reassurance about what to do next
You have medication enquiries
111 is also available online, https://111.nhs.uk/, if you’re not sure what to do
If you want to know about local services in the area please follow this link: https://www.mecclink.co.uk/london