We have partnered with eConsult, a service that allows anyone to fill out a simple online form to get advice and treatment.
We have a two working day response target, but we shall aim to respond as quickly as possible.
If we receive an eConsult before 6:30 PM on a weekday, we shall respond by the end of the next working day*.
If we receive an eConsult after 6:30 PM or on a weekend, we shall respond within two working days*.
*Please note your request will be processed by a central admin team who work across Central London practices to ensure all requests are dealt with appropriately as soon as possible. If you prefer not to share your data in this way, you can continue to call the practice during normal working hours.
You can visit our eConsult platform by clicking here.
Did you know that 10 of the most minor ailments seen by GPs can also be treated by you at home?
By treating yourself at home you could save a trip to the surgery and free up time for the GPs to see patients with more serious health problems.
Read about some of the most effective home treatments on the NHS website for:
Heartburn and indigestion
Nasal congestion (blocked nose)
Sprains and strains
Each year 25% of the population visit their GP for a respiratory tract infection (eg sinus, throat or chest infection). These are usually caused by viruses.
For patients who are otherwise healthy, antibiotics are not necessary for viral infections.
These infections will normally clear up by looking after yourself at home with rest, plenty of fluids and paracetamol.
Ear infections typically last 4 days
89% of cases clear up on their own
A sore throat typically lasts 7 days
40% of cases clear up after 3 days and 90% after 7 days without antibiotics
Sinusitis typically lasts 17 days
80% clear up in 14 days without antibiotics
Cough/bronchitis typically lasts 21 days
Antibiotics reduce symptoms by only 1 day.
Antibiotics only work for infections caused by bacteria.
Taking unnecessary antibiotics for viral infections should be avoided because they may not be effective next time you have a bacterial infection.
Patients with long-term conditions such as asthma, diabetes and COPD are eligible for flu and pneumococcal vaccinations. Ask at reception for more information.
You can treat many minor ailments such as colds, coughs and indigestion by keeping a well-stocked medicine cabinet at home.
We suggest you keep the following:
Paracetamol and aspirin (children under 16 and people with asthma should not take aspirin)
Indigestion remedy (for example, antacids)
Travel sickness tablets
Sunscreen – SPF15 or higher
Sunburn treatment (for example, calamine)
Tweezers and sharp scissors
A selection of plasters, non-absorbent cotton wool, elastic bandages and dressing
Keep the medicine chest in a secure, locked place out of reach of small children.
Always read the instructions and use the suggested dose.
Watch expiry dates – don’t keep or use medicines past their sell-by date.
Take all unwanted and out-of-date medicines back to the pharmacy.
Other NHS services
As well as our practice, there are many other local NHS services you can contact for health advice, information or treatment.
You can ask your local pharmacist about lots of health issues, including when to visit your GP. And there’s no need for an appointment.